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This recently appeared in the Jacksonville Fl Times Union reported by Kevin Turner.   I thought it was very interesting article and worth repeating!  Here is the original link:http://jacksonville.com/business/2010-02-08/story/bill_watson_says_real_estate_recession_wont_last_forever

Who would have guessed that Marvin Gardens, Boardwalk, Park Place and Atlantic Avenue could lead to Girvin Road, Boardwalk Drive, Park Avenue and Atlantic Boulevard?

But that’s what happened for Bill Watson.

While attending Stetson University in the late 1950s, his love for the classic Parker Brothers game “Monopoly” steered him away from a career track in the insurance industry toward real estate. He returned from college, did a stint in the military, and went right back to real estate upon his return to Jacksonville.

He founded Watson Realty in December 1965, and has since grown it into the top-selling real estate company in Northeast Florida, with more than 20 percent of the market’s sales in 2009.

Watson today has 1,288 Realtors in its 39 residential sales offices in Northeast Florida and South Georgia. In 2009, the company sold 5,702 homes or condominiums in the Jacksonville metro area – up nearly 25 percent from 2008 – and 9,610 throughout its network, which stretches from St. Marys, Ga., to Orlando, Watson said.

In March 2003, Federal Reserve Board Chairman Alan Greenspan was in an audience that heard Watson give a prediction nearly unheard of in the gathering real estate industry’s boom that year: He said a recession in the industry would arrive by October 2005. His prediction was off by six months; the industry took its downward dip in Jacksonville around April 2006.

Watson speaks softly and with a relaxed pace and has more predictions to offer.

What do you see for 2010?

I think the market’s going to be flat for real estate values. Certainly through the first half. Then I think there’s going to be a little stabilization and I think a 1 percent, or 2 percent increase in values. You’re going to see when that market moves, it’s going to move pretty fast. Between now and the end of the tax credit program, this is a great time for somebody to buy. You’re going to see sales work up. And probably, right after that expires, you’re going to get a little bit of a dip, but your dip is coming at the peak of the season, so you may not get the dip. You’re going to have a lot of people come in and make a decision prior to April 30.

If you change the supply and demand, you change the value. Simple economics. We’re seeing the number of units for sale come down.

Once water seeks level, that means we have washed a lot of these things out. That’s the reason it’s going to be flat, probably, until the end of the year.

What are the key factors that will determine whether and to what degree sales volumes will increase?

Watch the retail. I think they’re going to pick up this year. I think you’re going to have a slow recovery. It’s going to be what we experienced in the ’60s. It’s a great time to buy a home, but you’re not going to see these great appreciations that you had.

Once you get into an inflationary situation, you’ve got a double-whammy. It’s going to start hurting so many other things. But the real estate values are going to show slow, steady growth. I think normal is when you get 2 percent appreciation, 3 percent appreciation in real estate, unless we get the inflation we had in 1979. I hope we don’t run into that.

What do you think is going to happen to the new home market?

My guess it’s going to be three or four years before [new home sales recover]. There are so many lots for sale.

How rapidly has the Internet changed the real estate business and what do you see on the horizon?

I think the business is constantly changing. And I think the Internet is becoming a bigger initial source for the customer to find out initial information. But I still see that you’ve got to get face-to-face with the decision-maker. Even though you can see all the information on the Internet, seeking the real thing is a lot less cookie-cutter. The Internet is going to continue to be a big part, but it’s going to continue to get more competition. There’s going to be a lot more players in the marketplace.

To what degree is availability of credit a problem in home sales?

When the banks get in trouble, what do they do? They hunker down. And the banks have hunkered down, so financing is difficult. You can get a mortgage, but you really have to have a good credit report

Sure why not and Craigslist overflows with Google Juice!  I have been blogging a lot lately about long tail phrases and how to use them to your advantage.  Well Craigslist offers a great way to do just that and I believe is still free to post an ad.  Yes I did say FREE! Anyone who has read my blogs for very long knows how I feel about FREE STUFF!

One of the best long tail phrases you can use is a listings address.  You can go on to Craigslist and title the ad with the listings address and then write your ad.  There are a couple of ways to write an ad for Craigslist.  You can do strictly a text ad where you can upload a few pictures of the listing that is rich with keywords and give your web address and contact information. But a better way is to do an HTML ad that includes pictures and clickable links to your website page that the listing resides on.  I will go into greater detail on how to do each one in a later blog.

You do not have to use Craigslist.  You could buy a domain name that is the address of the listing. But this will cost at least $8 to $10 to do and then you have to point that domain name to a webpage that has that listing.  A better way is to have a dedicated page for your listing and then use Craigslist to advertise that listing.  Let the Google Juice do the rest.

If someone is looking for a house in a specific neighborhood or even a specific street and if you have done your Craigslist ad correctly your Craigslist ad should show up on page one of Google. More than likely this ad will be in position one.  And since you added the page link back to your site you will see that your visitor stats will also go up.

I know there are other listing venues on the web but many of these charge and do not have the Google Juice that Craigslist has.  But the one thing I hear over and over again is that after the house is sold the ad is still out there a year later.  With Craigslist the ad will expire and disappear after 90 days.  No more worries about getting calls on an old ad.

If you are not currently using Craigslist to list all of your homes I encourage you to try it for 90 days and see what happens.   My top clients use it and swear by it.

Discussions:

1.  How many Realtor Ads do you currently see on Craigslist in your area?

2. Are these text or HTMAL ads?

3. What do you think about Craigslist?  Can it work for you?

There are many advertising options available to businesses who wish to use the internet as their advertising medium.  One of the most often used methods is PPC or Pay Per Click.  PPC can be effective if used right it is not the right option for those businesses that are short on operating capital.  Those companies that are short on capital will need to undertake a good SEO program.  Please keep in mind here that a good organic SEO program is crucial for all online businesses.

PPC is done right can be a good solution for companies who have an advertising budget.  A good PPC ROI plays a very important role in a PPC program and monitoring bids, keywords, conversion ratios and statistics are key in making this work.  Proper selection of keywords can target users in a relevant and timely manner. These targeted users perform a keyword search on a search engine and if your PPC has been done properly you will drive these users to your website.    The results often result in higher profits.

What is important to remember here is that you only pay when your ad is clicked on by the search engine user.   You do not pay to have your ad show up but rather only when the user clicks on your ad.  This amount you pay was previously agreed upon during the bidding process when you set up your ad and the amount you pay for each click through can change,  That is why proper targeted keywords are so important here.  It is important to remember that PPC is a bidding process that is determined by the strength of keyword demand.

Discussions:

1.  Do you currently have a program?  How can you improve it or would starting one increase business?

2.  Whom do you know has an effective PPC program with a good ROI

3.  Can someone in the group tell everyone the difference between PPC and Organic SEO

Recently Brandeis University’s International Business School and digital marketing firm inSegment, Inc.did a confidential interview of three hundred investment, commercial and residential real estate companies.  The survey, a “Digital Marketing Survey of the U.S. Real Estate Industry,” conducted in 2009 and released this month, found that 76 percent of surveyed companies commit 40 percent or less of their marketing budgets to digital marketing, preferring traditional venues like newspapers and display ad.

We have seen or heard about the NRA study that shows 90 percent of all home buyers start their search for a new home on the internet. Oleg A. Vyadro, inSegment’s founder and principal, said in a statement” There is nothing surprising about the fact that all real estate consumers are on the Web. This is true for just about every industry. What is surprising is that while Google generates approximately 3 billion unique daily searches, only a small minority of real estate players are tapping into the opportunity in a serious way,”

The survey showed that 58% of all companies surveyed do not run search engine marketing campaigns and another 33% do not do search engine optimization of their websites.  Only 23. % of the companies were aware of or had heard that most people start their home search on line and had plans to increase their budget for this.

Discussions:

1.  How much of your total operating budget does your firm spend on SEO?

2.  How many of the people in your office have heard about the NRA survey?

3.  What can you do to improve your online presence?

Since SERM (Search Engine Reputation Management) has become the hot topic of the SEO world, companies are trying hard to put a dollar amount on what their reputation is worth.  This is of course no easy task, because for so long a reputation has been considered an intangible.  But of course the Internet has changed all of that. One wrong or negative post can devalue a company’s stock with-in hours.  (Please refer to my post about United Airlines for a very good example of this.)

Last year ago a company by the name of FTI Consulting, a global business advisory firm surveyed a few hundred financial advisors to try and put a value on a company’s reputation.  71% of the financial advisors agreed that a company’s reputation was worth at least 20% of their overall market value.  This is why so many of the fortune 500 companies have made SERM a big part of their Risk Management.  A company can no longer afford to ignore bad press.  The speed that information is now shared has changed all of that.

On-line surveys now show that about 74% of consumers use search engines to seek out information on the products and services they are considering buying or using.  Considering the speed of the Internet a company’s reputation is even more critical today than it was before the Internet.

If you are not currently monitoring your SERM then what is holding you back?  Can your reputation with-stand a 20% decrease in your yearly income?  Is there negative information out there right now that is impacting your income?  Did you lose a sale because someone posted untrue information about you?  Can you really afford to ignore this any longer?

Questions:

1.  How much do you think your good name is worth?

2.  Have you checked your good name to se if it is still good?

3.  Do you know how to check your name?

Reputation Management can certainly be a two edged sword. Though many companies use this “Technique” to legitimately rectify false and misleading information, others are using it to make a “Fresh Start”. This so called “Fresh Start” is usually the result of the company in question providing poor customer service or just ripping the customer off.

The legitimate uses are practiced by some of the leading Fortune 500 Companies and by smaller business and individuals. Many times a former employee or disgruntled customer will go on many of the “Service Rating” websites and make false claims. They will also blog anomalously about some terrible injustice this company committed. These companies and individuals are then forced to rectify these false claims by “Pushing Down” the fake and false search engine listings with positive and truthful posts.

The same tact is often taken by companies and individuals who have legitimate claims of bad behavior made against them. They know that only a few minutes of searching for a company or individual name on a search engine can lose them a great deal of business, if the information is negative. They also know that many people will not look much past the second or third page of a search engine. So by blogging or posting many positive comments and reviews these companies and individuals can get a “Fresh Start”.

There is no real set standard yet on how many posts it takes to disrupt a bad posts position in a Search Engine. But through some research that SEORedefined.com has done it seems to be running about 10 to 1 and in some case 25 to 1. Every negative post should be answered by 10 or 25 positive posts. This ratio seems to work pretty well. The further down you push a story the less likely it will be found.

Questions:

1.  Are there any negative posts or comments about you or your company?

2. What can you do as a professional to limit the chance of negative comments being posted about you?

SERM are tactics that many companies use to proactively protect their brand names from untrue and damaging posts made by people whose only goal is to hurt and damage a company’s reputation. Many times these lies and deceptive practices are spread through search engine searches. This same tactic is used by stalkers and harassment artists who are out to destroy a person’s (or company’s) reputation and good name.

Until recently, there was not a lot that could be done by a person or company to stop this horrific and cruel practice of deception. But thankfully a few states have passed new laws prohibiting this kind of behavior and made this tactic a felony. Where a few years ago a person had little to no recourse, a company or person can now sue and have the perpetrator put behind bars.

There are some things a company and person can do to limit the damage from this type of harassing behavior. You certainly do not want to ignore this and hope that the search engines will suddenly forget you exist. You will want to confront this type of harassment “head-on.”

You may find that you need a lawyer to help you decide if there is some type of legal action you can take. In the event of a stalker or on-going harassment you will want to discuss your options with a lawyer.

When the matter is one of brand or name disparaging you will want to bury the offending posts.  This can be done in many ways and certainly has many advantages. Most people do not go beyond the third or fourth page in search engine results. So blogging becomes even more important along with press releases. What you are trying to do here is bury the offending posts so no one will find them.

If the offending posts appear on any of the popular rating systems then address each post as you find them. Offer to correct the problem that the person is complaining about. Address any negative information that that may have made against you. Be very careful not to resort to name calling of any defaming behavior. You do not want to give this person a chance to sue you.

Please feel free to contact me if you have any questions about SERM. We have a lawyer on staff that is always happy to answer any questions you many have about your situation

Questions -

1.  Have you checked your web reputation recently?

2.  How impotant do you think your Web Reputation is?

Inman News is reporting that Google has told them during an interview held this week that they have no intention of becoming a National MLS.   It does make one wonder what Google is really up to here.  Currently they are sucking up every Real Estate AD that their bots find and indexing them.  Within moments you can then find them on the searchable maps that Google displays with each search.

If they are not trying to become National MLS then my guess is that at the very least this is going to turn into another revenue stream for them.

Questions:

What effect could this have on your Real Estate Business

How could you leverage Google to put money in your pocket?

In this blog I want to explain where in your website each type of phrase should go.  Please keep in mind that this is what has worked for my clients and through my experiences working in SEO and web design field for over 15 years.  You may read differing opinions about how this should be done but I can tell you what has worked for me.  To read my blog from yesterday about the difference between these phrases clickhere.

One of the things you will find is that most websites have been optimized for short tail phrases.  This is a good thing for you because you now know that.  Knowing that is going to help you win the SEO battle or at least improve your rankings.  To test this go to Google and type in the following three phrases and note how many websites come up under each phrase.

1.  Miami Fl

2.  Miami Fl Real Estate

3.  Miami Fl Real Estate Listings

I am sure you saw the difference.  It is huge.  We go from 39,500, 000 to 5,630,000 to 3,900,000 the more specific the search becomes.  So where do you think would be the easiest place to rank on Page One of Google?  That is right it would be much easier for Number two or three.  So why are you wasting your time and money by using so many short tail phrases on your pages?

Now with a big SEO budget a SEO company can get you ranked on Page One of Google for Miami Fl.  You are only looking at thousands of dollars a month, thousands and thousands of backlinks, and lots of blogging just to mention for starters.  But since you do not have the time or money you can do something else and that would be to use LONG TAIL PHRASES that consist mostly of three to four words.

About the only time you want to use short tail phrases on your website pages is when you are using the name of your company and your own name.  There may be a few other exceptions but not many.  Since most of us have a limited budget the long tail phrases are one of your best friends.

Something that is very important is that this process must be done to all of your pages.  It is important that these phrases are relevant to the content of the page you are working on.  So if your page is about Sunny Acres Retirement Community in Miami Fl you should do something like “Sunny Acres Retirement Community, Miami Fl, Sunny Acres Retirement Community Miami”  Please note the comma is used to tell the bot these are separate phrases.  This is important for the proper indexing of your site.  Generally it does not do you any good to go beyond 5 words in your phrases.

Please keep in mind that it takes much more SEO to rank well in the Search Engines.  These phrases are just a start but can go a long way in ranking your website higher.  I will blog tomorrow about why these Long Tail Phrases have a better conversion than the Short tail Phrases.

Whether you are going to do your own SEO or if you are going to hire a SEO Company it is imperative that you understand the difference between long tail and short tail keyword phrases.  Each kind is used in a specific way and each one is used in a specific place with-in your website.  Online Marketing Services for Realtors is not for everyone.

Short tail keywords phrases are generally the one or two keyword phrases.  Many times it is as simple as “Miami Fl” or Chicago IL”.  Some would argue that short tail phrases can be three or four word phrases if the words used can be considered to be generic or general in their description.  I tend to disagree with that. Short tail phrases are always one or two word phrases

Long tail keyword phrases are the more specific three or four word phrases that a person would type into a search engine.  An example of this would be “Miami FL Real Estate” or “Retirement Communities Miami Florida”.  The importance of the long tail keyword is to be as specific as possible without narrowing the search down so far that there are no searches for this long tail phrase.

The more specific long tail phrases are generally easier to rank well with than, the short tail phrases.  The reason for this is that are far fewer searches and websites that use the long tail phrases.  Many website owners work very hard to rank highly for the short tail phrases but never get past page 10 or 11 of the search engines.  Because of this they get very little traffic to their website.

Do not over think this part of the process.  If you just follow the descriptions you will be able to keep this straight in your head.   One or two word phrases are short tail phrases and three and four word phrases are long tail.  Long tail phrases are very specific words

Now that you have a better understand of the difference between long tail and short tail phrases what do you do next?  You need to understand where in your website do each kind of phrase belong?  That will be my next blog.

Task:  Go through your website pages and write down all of your shot tail and long tail keyword phrases.  How can you improve your current phrases?  Can you be more specific?

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